Having a framework around how your IT service is managed can be highly beneficial to your business. Keeping aligned to toolsets supported by ITLL (a framework of detailed practices for ITSM), such as ServiceNow Service Management Suite, BMC Remedy and Invanti Service Manager. Providing a useful service to end users …
How IT Service Management Can Benefit Your Business READ MORE…
With COVID-19 sweeping the globe right now, its important businesses take every measure they can to keep staff healthy and ensure they can still operate as close to normal as possible. This is where workplace mobility, or remote working, comes into the picture. If your business isn’t set up to allow staff …
Picture yourself way back in the wild west. There is a feeling of lawlessness. Crime is rampant. Gangs have free roam across the countryside. Robberies and murders are commonplace. Now imagine that your desktop environment is the wild west….without the murder bit. Anything goes out there. You might not have …
5 Ways To Get Your Desktop Environment Under Control READ MORE…
The end of ISDN is finally here, beginning the 30th of June 2018, Telstra will discontinue the sale of ISDN related services. This means if anyone still on ISDN and requires an extra service will be denied from the 30th onwards. Telstra says ISDN is end-of-life and will be disconnected …
With the continuous development of IT industry, automation is an increasingly popular topic. The scope of IT automation ranges from single actions to discrete sequences and, ultimately, to an autonomous IT deployment that takes actions based on user behaviour and other event triggers simplifying the workload. Automation in the IT …
