As the namesuggests, Digital Transformation is the use of technologies to fundamentally change the way an organisation delivers its products and services to its customers. The end goal is to produce a step-change in results for the organisation. At first glance, this sounds like it should be a natural progression …
Are you being as productive as you could? Office 365 improves business productivity in 3 simple ways: Easy Collaboration SharePoint is an excellent example of how O365 makes collaboration simply – The web portal allows employees to work on projects together in real time, exchange files and documents and to …
Picture yourself way back in the wild west. There is a feeling of lawlessness. Crime is rampant. Gangs have free roam across the countryside. Robberies and murders are commonplace. Now imagine that your desktop environment is the wild west….without the murder bit. Anything goes out there. You might not have …
5 Ways To Get Your Desktop Environment Under Control READ MORE…
The end of ISDN is finally here, beginning the 30th of June 2018, Telstra will discontinue the sale of ISDN related services. This means if anyone still on ISDN and requires an extra service will be denied from the 30th onwards. Telstra says ISDN is end-of-life and will be disconnected …
For most IT practitioners, particularly those that have come up through the ranks, there’s a tendency to default to what we know: the toolsets. I often hear comments like: “We’re rocking Office 365!” or “We’ve just implemented ServiceNow”. Sadly, moving email to Exchange Online may address some ageing tin, or …
Chances are there’s at least one application you use at work that you absolutely cannot do without. Your email, CRM or even helpdesk are valuable tools that have the potential to impact workplace productivity when down. What would happen if that system isn’t available for any length of time? Do …
There are 5 things to look for in an IT partner. Let’s assume you’ve put yourself on the market, shopped around and now found someone suitable. They might’ve ticked all the boxes but what do you do when that 36-month itch comes along and you start wondering if you made …
Productivity is key for every business: at best, it can be irritating when it’s impeded for some reason outside your control, at worst, it can put you out of business. From bursting pipes through to natural disasters, not having an effective business continuity plan can derail your company. An example …
Prevention Is Better Than Cure: What’s Your Disruption Plan? READ MORE…
Contacting service desk shouldn’t be the stressful experience it’s stereotyped to be, whether the user forgot their password or their machine just won’t play ball. The user will always want a quick and simple solution, not an auto response about a 24-hour window for someone to get back to you, …
I remember a time when work was simple. For the most part working at my desk, checking off tasks one-by-one, ending the day with a sense of achievement. Somewhere along my work journey MEETINGS have wormed there way into this picture and have muscled up to be a real bully. …
